We have been informed that some users no longer see their car displayed in the Onntrack app.

Onntrack has been using a different app for several months now, called Onntrack Pro. Normally, a notification about this was sent out in the old app or by email directly from Onntrack. Some users may have missed this information.

As a user, you need to download the new app yourself. You can find it either in the Google Play Store for Android smartphones or in the App Store for iPhone users.
Search for the Onntrack Pro application and install it.

After installation, you can log in with the same username and password you used in the old app.
If everything has gone correctly, you should now see your car in the app again.

If you have any further questions, you can always contact us through the usual channels.

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